Frequently Asked Questions
Everything you need to know about our premium timber furniture and home decor.
What types of wood do you use for your furniture?
At Nottage Timber, we specialize in high-quality hardwoods and reclaimed timber. Our primary materials include sustainably sourced Oak, Walnut, and Teak, ensuring each piece is durable and unique.
How long will it take to receive my order?
Standard delivery typically takes 7-14 business days. For custom-made or oversized furniture pieces, please allow 4-6 weeks for craftsmanship and specialized white-glove delivery.
Do you offer international shipping?
Currently, we ship across the continental United States and Canada. For shipping inquiries to other regions, please contact our support team for a custom freight quote.
How should I care for my timber products?
To maintain the natural beauty of the wood, we recommend dusting with a soft, dry cloth. Avoid harsh chemicals and direct sunlight. For deep conditioning, use a high-quality furniture wax or oil every 6-12 months.
What is your return policy for home decor items?
We offer a 30-day return policy for most items in their original condition. Please note that custom-built furniture is non-refundable unless it arrives damaged or defective.
Are your materials sustainably sourced?
Yes, sustainability is at the core of Nottage Timber. We work exclusively with FSC-certified suppliers and local artisans who prioritize forest conservation and ethical harvesting practices.